The Mediator’s Dilemma: Will a Mediator’s Number Help or Hurt?

The Mediator’s Dilemma:
Will a Mediator’s Number Help or Hurt?

My first exposure to a mediator’s number was about 25 years ago. I was representing a party in a will dispute. The mediator was a retired judge who told us he didn’t need to hear opening statements. The mediator met with the other party first. Not more than 5 minutes later, he walked into our caucus room and declared, “I told those guys in the other room that both parties are just going to have to split things down the middle.” Our mediator didn’t call it a mediator’s number, but that’s what it was. Although we eventually settled the case, both parties and both lawyers were upset and disappointed with the mediator and the entire process. Our retired judge short-circuited the process and forgot to be a mediator.

That bad experience taught me some valuable lessons about best practices when proposing a mediator’s number. The mediator’s number is a valuable tool, but only when it is used at the right time and with the consent of all the parties. When used properly, the mediator’s number can help bring the parties to the finish line.

A key principle of mediation is self-determination of the parties. The mediator’s goal should be to help the parties reach a voluntary, mutually agreeable settlement – not to strong-arm the parties into settlement. The decision to propose a “mediator’s number” to the parties is a nuanced one. The mediator must consider the timing, the parties’ receptiveness, and the overall dynamics of the mediation process. There are several factors the mediator should consider before proposing a mediator’s number:

1. Timing: The best time for the mediator to propose a number is after all parties have fully expressed their interests, concerns, and positions and they have absorbed information about the other party’s perspective. It’s important for the mediator to learn more about the parties, their interests, and their positions than what might be apparent from the mediation position papers or the opening statements.

2. Readiness of Parties: The parties must be ready to hear and consider compromise solutions. This readiness often comes after the parties have recognized the strengths and weaknesses of their own and the other party’s positions, the potential risks of not settling, and the benefits of resolving the dispute. This usually occurs after several rounds of offers and demands.

3. Stalemate or Impasse: A mediator’s number can be particularly useful when negotiations have reached an impasse, and the parties seem unable to move closer on their own. A proposal from the mediator can help to break the impasse.

4. When Asked by the Parties: Sometimes, parties or their attorneys request the mediator’s input on what they consider a fair or reasonable resolution. This direct request can be an ideal time for the mediator to propose a number, as it shows that the parties are open to third-party suggestions.

5. Avoiding Premature Suggestions: Proposing a number too early in the process can be risky, even if it was requested by one of the parties. A premature mediator’s number may anchor negotiations at an unrealistic level and the proposal will not have the benefit of full development of the facts, the law, and the parties’ positions and interests.

Mediators must use their judgment, experience, and the specific context of the mediation to decide when and if to propose a mediator’s number. Careless use of the mediator’s number can doom a mediation to failure, but skilled use can settle the case.

Patience and Mediation

Patience and Mediation

“The two most powerful warriors are patience and time.”-Leo Tolstoy

“All we need is just a little patience.”-Guns N’ Roses

Patienceis one of the virtues most closely connected with success in mediation.

Patienceto listen to the other side’s position.

Patienceto endure unreasonable early moves by the other party without walking out.

Patienceto learn as much as you can about the other side’s position.

Patienceto let the process unfold under the guidance of a good mediator.

Patienceto find out what the other side will do short of trial.

Patienceto guide your client through a process that can be frustrating at times.

Patience to work through a hard day of mediation so your client can avoid days or weeks of trial.

Patience to figure out whether a settlement is within reach, or whether it’s time to call it a day.

Mediation Advocacy: The Significance of Opening Demands and Offers

Mediation Advocacy:
The Significance of Opening Demands and Offers

In three decades as a trial lawyer and twelve years as a mediator, I have never seen the plaintiff accept the opening offer at mediation, and I have never seen the defendant pay the opening demand. While it’s rare for the plaintiff to accept the initial offer or the defendant to meet the opening demand, the significance of these numbers should not be underestimated.

Even though opening numbers are just a starting point, they often set the tone for the entire process. When opening demands and offers are extreme, there can be negative consequences. Tempers can flare, patience can evaporate, and parties may be tempted to walk away from the negotiating table. Extreme offers or demands can erode any good will or trust between the parties or their lawyers. At best, extreme opening numbers will make the mediation take longer. At worst, they make the mediation a futile exercise.

Although no one expects their counterpart to accept their first move, each lawyer should have a rational basis for his or her opening move. When a lawyer makes an opening offer or demand that is outside the realm of achievable trial results, the prospects for achieving a settlement decline. If a plaintiff’s best day at trial is a verdict of $1 million, the defendant will not take a $10 million demand seriously and may assume there is no prospect of settlement. Similarly, if the defendant offers a number that is well below its best day in court, its credibility takes a hit.

Surprisingly, parties also have worse outcomes when they start with a number near to what they hope will be the final settlement. When a party’s opening number is too close to their walk away number, they may not have sufficient room to respond if their counterpart only bargains in small increments. Parties need to leave room to negotiate and to respond to the other side. Negotiation is reciprocal. The give and take process of mediation should be embraced, not short-circuited.

Parties have the best mediation outcomes when they begin with a number that is close to the verdict amount they hope to receive if everything goes well at trial.  Visualize a bell curve representing all potential trial outcomes and their probabilities, with lower verdicts on the left side and higher verdicts on the right side of the “x” axis. The highest probability outcomes sit in the middle of the curve. The plaintiff’s optimal opening demand leans toward the right side of the bell curve, while the defendant’s sweet spot resides on the left side.

When the parties begin negotiations towards the edges of the bell curve, they have room to move even if they learn their case is better or worse than they thought. And, they leave room to respond to the other side’s proposals.  By keeping their opening numbers within the range of “best day” trial results, the parties don’t insult the intelligence of their opponent (even if the opponent grumbles about the numbers).

In addition to the strategies above, lawyers also improve mediation outcomes when they prepare their clients for the realities of mediation. Setting expectations is crucial – clients should anticipate that the other party’s opening move will often appear unreasonable. The opening numbers signify the beginning, not the conclusion, of the negotiation journey. Clients must be prepared for the likelihood of rejection and understand the importance of allowing the mediation process to unfold patiently. Building trust with clients through effective communication about the give-and-take of mediation can go a long way in achieving successful outcomes.

Surviving the Season: A Mediator’s Not-So-Serious Guide to Navigating Family Political Debates

Surviving the Season: A Mediator’s Not-So-Serious Guide to Navigating Family Political Debates

The holidays! It’s a time for festive cheer, questionable sweater choices, and the annual gladiatorial spectacle of Uncle Ernie and Aunt Edna’s political debates. Buckle up, it’s going to be a bumpy sleigh ride.

Once again you will be stuck sitting between Aunt Edna and Uncle Ernie at the annual holiday dinner. Aunt Edna is a dyed-in-the-wool conservative, and Uncle Ernie is as liberal as they come. They don’t hold opinions, they spew them.

Here are some mediation techniques that might just help you survive your next holiday dinner.

Active Listening (or Pretending Really Well)

Try to master the art of active listening, which is really just nodding while Uncle Ernie and Aunt Edna rant. It’s like agreeing, but not really. Just nod and make noises that suggest interest.

Speaking in Neutral – The Switzerland of Conversations

Adopt the language of neutrality, which is essentially agreeing with everyone and no one simultaneously. It’s an impressive party trick.

These first two ideas will provide you with some protection from your politically crazed relatives, but they won’t stop the fight. You will need some additional tools.

Common Ground: As Elusive as Santa’s Naughty List

Engage in the noble pursuit of helping Edna and Ernie find common ground. It’s there, hidden beneath layers of disagreement and eggnog. Perhaps they both think the holiday music started too early this year. Maybe they both think the dog wearing a Santa hat is cute. You’ve got to start somewhere…

Diplomatic Pirouettes

When the conversation veers towards the political abyss, pivot with the grace of a Nutcracker ballet dancer. “That’s one way to look at tax policy, but have you tried the mashed potatoes?”

Reframing and De-escalating

When discussions become polarized, reframe them. Steer the conversation away from divisive specifics to broader, mutually respected values (or maybe steer the conversation to the food, or a discussion of your cousin’s choice of sweaters and significant others).

The Wrap-Up: Agreeing to Disagree, Vigorously

If none of the above work, try to end the argument with a skillful summary and wrap-up. Find a summary that pleases no one and resolves nothing. “So, what we’ve established is that we all have opinions. Fascinating. Now where is the pecan pie?”

The Artful Dodger

The information above can be a lot to assimilate before the holiday dinner, so there is one more suggestion that always works. Arrive early, sit at the other end of the table, and let Aunt Edna and Uncle Ernie be someone else’s problem.

Conclusion: Surviving with the Family Still Intact

As you navigate the choppy waters of family political debates, remember that the goal is not to change minds but to exit the conversation with your sanity, your sense of humor, and your family relationships intact. Here’s to a holiday season where the most heated debate is about the best type of pie.

Mediation Basics – Preparing the Client

Mediation Basics – Preparing the Client

By: Rick Morefield

Failing to fully prepare a client for mediation is one of the most common errors I see newer lawyers make in mediation. Newer lawyers know that it is important to educate the mediator about the case, but they sometimes miss the importance of educating the client not only about the case, but also about what to expect in mediation. Mediation is a process. It requires the client to exercise patience. It requires the client to have faith in the lawyer, the mediator, and in the mediation process. But, a client cannot be expected to trust the process if the client doesn’t know what to expect. Even clients who have been through mediation in other cases need a quick refresher that focuses on the unique aspects of the current case.  Below is a quick list of topics to cover.

1. Explain what will happen in the opening session. 

Typically, the mediator explains the process, but it helps if the client has heard an overview from their lawyer first. This should include information about anything unique to expect from the mediator. It is becoming more common for parties to skip an opening statement. If opening statements will be given, make sure the client knows that the opponent may make statements or arguments that offend them.  If your client is forewarned, your client will be more likely to keep control of their emotions. It is equally important to explain to your client that your opening statement is advocacy and they should take it with a grain of salt.

2. Explain that the initial offers and demands at mediation will usually be unacceptable to both parties. 

Defendants typically start with ocean bottom offers; plaintiffs tend to make sky-high demands. Remind your client this is a process and to let the process play out. If the client is surprised, their emotions may derail the mediation.

3. Have a frank discussion with your client about the strengths and weaknesses of their case. 

No case is perfect. Mediators will tend to highlight case weaknesses during caucus sessions. Clients are better able to trust the mediation process if they have already heard about the weaknesses in their case from their own attorney. If they hear about weaknesses for the first time from the mediator, they may tend to lose trust in their lawyer or in the mediator. 

4. Warn the client that the mediator will ask hard questions in the caucus sessions. 

It’s the mediator’s job to help each party see the weaknesses in their case. Remind your client that the mediator is doing the same thing in the other room. Encourage your client to listen to the mediator and carefully evaluate what they hear. The mediator wants a good outcome for the parties.

5. Remind your client to keep a poker face when the mediator is present. 

When a satisfactory offer or demand is made, the client should not look too happy. More negotiating may lead to a better offer or demand. When an offer or demand is disappointing, the client should avoid arguing with the mediator. You should discuss with your client when or if they should discuss the case with the mediator and when they should defer to you. 

6. Provide your client with a detailed understanding of the costs and the risks of trial so your client can have context to evaluate the reasonableness of settlement offers or demands. 

Make sure your client is aware of any additional costs that may be incurred if the case proceeds to trial. It is helpful to prepare a spreadsheet for clients that shows what they would take home from a settlement after deducting fees and expenses. The spreadsheet should also show their “take home” with different potential outcomes at trial. For defendants, the spreadsheet should show the “all in” cost of a settlement compared to the cost of different outcomes at trial. Without this information, your client may not understand the real impact of a settlement on their life or business.

7. Finally, ask your client what their needs are. 

Does your client want to go to trial? Does your client consider trial unthinkable? The goal of mediation is to maximize the benefit to your client. Knowing your client’s desires and needs will help you provide better advice at mediation.

Mediation: Taking the Uncertainty Away from Trial and Reaching an Agreed Outcome

Mediation: Taking the Uncertainty Away from Trial
and Reaching an Agreed Outcome

Are you involved in a lawsuit and facing the uncertainty of a trial? Are you looking for a way to avoid that uncertainty and reach an agreed outcome? If so, mediation may be the answer. Mediator and trial attorney Rick Morefield had a recent experience that demonstrates how the outcome of a trial depends as much on the jurors selected to decide the case as it does on the quality of the case or the skill of the lawyers.

ABOTA and ABA Offer Trial Academy for Less Experienced Lawyers: Lessons Learned from a Product Liability Case

In September 2022, the American Board of Trial Attorneys (ABOTA)  and the American Bar Association (ABA) Tort Trial and Insurance Practice Section offered a one-week Trial Academy to provide training for less experienced trial lawyers. Mediator and trial lawyer Rick Morefield was one of the instructors and mentors. During the week, the students got to practice and receive training on jury selection, opening statements, direct examination, cross examination, and closing argument. At the end of the Trial Academy, the students conducted a full trial in front of a jury picked from the normal state court jury pool in Reno, Nevada.

This year’s trial was a product liability case involving a young boy who allegedly suffered a traumatic brain injury that was caused by a defective roller coaster. The Trial Academy had enough jurors available that it was able to have the entire jury pool observe the trial, but then it split the jury pool into two separate juries for deliberations. The two juries deliberated in separate rooms while the students and instructors watched the deliberations on a video feed. One group of jurors rendered a verdict for the plaintiff and awarded $5 million in damages. The other group of jurors rendered a verdict for the defendant. It is shocking that two juries who heard the same facts and arguments presented by the same lawyers at the same time reached such wildly different verdicts. Although this was an unexpected outcome, it was a valuable lesson for both the students and the instructors. The same thing can happen in a real trial. Regardless of the skill of the lawyers and the justice of the cause, trial lawyers and their clients are ultimately at the mercy of their jury. 

The Importance of Mediation

This is why mediation is so important. A skilled mediator can help all parties see what could go wrong at trial and avoid the uncertainty of a jury verdict. Mediation allows the parties to bypass the uncertainty of trial and the unpredictable nature of juries. Mediation allows the parties to control the outcome of their case by reaching a settlement with the assistance of a skilled mediator.

Save Time, Money and Relationships

While mediation does not guarantee that an agreement will be reached, it does provide an excellent opportunity for parties to have honest discussions with a neutral mediator about the strengths and weaknesses of their case. This can save time, money and stress associated with trial. Mediation can also help to preserve relationships between people who will have to do business with each other in the future. 

Avoid Lengthy Trials and High Legal Fees

Mediation gives parties the chance to find a resolution that works for both sides and that takes less time  and money to achieve. By reaching an agreement through mediation, parties are able to minimize costly court fees, expert witness fees, attorneys fees, and the time associated with a lengthy trial and possibly an appeal. 

MSB Law: Your Trusted Partner in Mediation

Mediation is a great alternative to trial for resolving legal disputes. MSB Law provides highly experienced Overland Park and Kansas City mediation lawyers for many different types of claims and disputes. Rick Morefield heads the firm’s mediation services practice and regularly serves as a mediator in Overland Park, Kansas City and throughout Kansas and Missouri. 

If you need a mediator, call us at (913) 839-2808 to get on Rick’s schedule!